Boatsetter Help Center

Here you can find tips, frequently asked questions, and important Boatsetter documents.

Owners: Must read to be a great HOST!

HHappy welcoming of renters
OOn time: Meet 30 minutes before departure to do the Check OUT Form (or send your designated agent) and make sure your boat is ready to go. Meet 15min before to complete Check IN. Be sure to sign/submit form to Boatsetter.
SShiny: Boat & equipment need to be clean and in tip top shape!
TTank: Fill the tank to at least 50%.

Here are some tips to help you be raise the bar:

  1. Keep Contact Info Handy: Get all contact details for Owner, Marina and Captain in your dashboard.
  2. Insurance On File: If your boat comes with your own insurance, make sure our customer service team has that information on file.
  3. Keep Us Posted: If there is any failure on the equipment of malfunction of the boat, you are responsible to let renters know in advance of the trip.

Any other questions? That’s what we’re here for: contact us at (305) 600-5435 or Live Chat!
For questions related to billing or payment, contact (305) 600-5435

For further details, please check our Terms of Service