Boatsetter Help Center

Here you can find tips, frequently asked questions, and important Boatsetter documents.

Can I handle the CICO for the boat’s owner?


Yes! A great way to streamline the boat rental Check In, Check Out (CICO) process for your boat’s owner is to become his/her designated agent. By completing and sending in a simple form, you become authorized to represent the boat owner at the start/completion of the boat rental.

Here’s how it works:

  1. Submit the Designated Agent Form with the boat owner’s signature to cico@boatsetter.com.
  2. Bring the Check In, Check Out Form to the boat rental location.
  3. Do a pre-rental walk around - Review and note on the form: the fuel level, condition and equipment of the boat making sure everything is operational. Note any pre-existing damage. (Sign)
  4. Do a post-rental walk around - Repeat the process from the start of the rental, noting any new damages if applicable and any charges. (Sign)
  5. Note any Added Costs! Mark fuel levels. Note anything that will be deducted from the renters’ security deposit (fuel, captain’s tip etc).
  6. Email to Boatsetter ASAP! Email it to cico@boatsetter asap! We need the form within 72 hours. The renters’ security deposit will be automatically released after that time frame and payment to the owner will not be released until the form is sent in.

Why do we need to complete a CICO Form? For both legal and insurance reasons.  Boatsetter boat rentals are covered by world-class insurance, but this coverage requires a fully and accurately-completed CICO form.  Coast Guard regulations also require that a check out orientation take place.